Carryover tickets & pushing workorders

By default, when the store day is closed in HITS, all open tickets (except Quotes & Purchase Orders) are “pushed forward”. Carryover tickets are highlighted in yellow on the ticket lookup screens.

Once a carryover ticket is opened, it will get updated with the current Windows System date.

It is important for store managers to keep any eye on carryover tickets, as carryover tickets affect available inventory. If the carryover ticket is not a valid workorder or receipt, the ticket should be VOID ‘ed to ensure inventory stays correct.

 

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There is a Store System setting to turn OFF/ON this feature.  If turned OFF this could cause you to lose track of old tickets left on previous dates.

Sales tickets can also be pushed manually by going to Tickets > Push Workorders.

 

This will allow you to set the date to push all tickets from one day to another date.  (For systems in Batch mode, this will include Batch tickets).