| Type | SHORTCUT | ACTION | Sort Order |
|---|---|---|---|
| On Line Items | Alt + - (minus) | Insert Separator Bar (between items or packages) | 57 |
| On Line Items | Alt + C | Add Comment (at end of other items) | 52 |
| On Line Items | Alt + D | Delete Item (item must be highlighted) | 55 |
| On Line Items | Alt + E | Edit Item (item must be highlighted) | 54 |
| On Line Items | Alt + F | Jump to Inventory Lookup Screen | 59 |
| On Line Items | Alt + I | Insert New Item before highlighted item | 51 |
| On Line Items | Alt + K | Insert Comment before highlighted item | 53 |
| Bookkeeping | Alt + N | Create National Account Credit | 80 |
| Bookkeeping | Alt + P | Create Payment | 80 |
| On Line Items | Alt + Q | (Pop-up) Type quantity + ENTER (will take line item and quantity to ticket) | 59 |
| On Line Items | Alt + S | Create Shop Credit (credit shop supplies) | 59 |
| On Line Items | Alt + T | Toggle Decline Items or Package (must be hightlighted) | 56 |
| On Line Items | Alt +A | Add New Item (at end of other items) | 50 |
| Global | CTRL + A | Lookup Appointments / Bay Management | 12 |
| Global | CTRL + M | Process AMI Orders | 18 |
| Global | CTRL + O | Process Online Orders (Tirelink & Ecommerce) | 17 |
| Global | CTRL + R | Process RT Systems Notifications | 16 |
| Global | CTRL + B | Lookup Last Ticket (Back) | 9 |
| Global | CTRL + X | Logout of HITS | 27 |
| Global | CTRL + Z | Process HITS Notifications | 15 |
| Global | ENTER | Finds/ select on searches and tables (some screens require ENTER twice) | 25 |
| Global | ESC | Exits out of screen or pop-up | 26 |
| Global | F1 | Customer Lookup | 2 |
| Global | F12 | Home Screen (Ticket Lookup) | 1 |
| Global | F2 | Vehicle Lookup | 3 |
| Global | F3 | Inventory Lookup | 4 |
| Global | CTRL + T | TireCAT (TireConnect) | 6 |
| Global | CTRL + S | ServiceCAT | 7 |
| Global | CTRL + L | LubeCAT | 8 |
| Global | F6 | Create Ticket | 5 |
| Global | CTRL + N | Lookup Ticket by # (Number) | 10 |
| Global | CTRL + K | Lookup Recent Tickets | 11 |
| Global | ARROWS | Move between tabs (left and right) | 20 |
| Global | CTRL + ARROW UP | Place cursor on tab row (up arrow) | 21 |
| Global | F10 | Save (on most screens with save button) | 22 |
| On Tickets | CTRL + Q | Convert Quote to Workorder | 30 |
| On Tickets | F11 | Payments Tab (To Post Payment) | 31 |
| On Tickets | CTRL + I | Close Ticket (Invoice) | 32 |
| On Tickets | CTRL + P | 33 | |
| ---- | ---------- | ------------------------------------------- | 29 |
| --- | ----------- | ------------------------- | 39 |
| ----- | ---------- | ------------------------- | 70 |