Category: Services
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Declining Work on a Ticket
Decline product or service lines in HITS to document customer refusals while preserving items for history and reporting. Declined items turn light red, remove from...
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Flagging Time
Flag time credits technicians with standardized hours for completed services, regardless of actual time spent. Configure flag times for consistent services like oil changes (0.5...
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PCD! SETUP – Discount Codes Setup
Apply discounts with the required PCD! prefix to track sales accurately. Choose from four discount types to adjust ticket pricing while maintaining proper reporting.
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Using PCD! codes for Road Hazard & Warranties
Easily manage tire and part warranty credits or Road Hazard discounts directly in HITS using PCD! codes. By setting up specific PCD! items for warranty...