Category: Vehicles

• Customer & Vehicle Dashboards

  Customer and Vehicle Dashboards streamline service workflows by consolidating customer information, open tickets, and vehicle history in one view. Access service reminders, avoid duplicate tickets,...

• How AutoFlow Works with Your HITS System

  AutoFlow integrates with HITS to sync vehicle information, service updates, and appointments automatically. Track work orders in real-time, access digital inspections, and streamline customer communications...

• Vehicle Service Reminders (VSR)

  Vehicle Service Reminders automatically notify customers when maintenance is due, helping shops maintain proactive communication and drive repeat business. Configure VSR codes for services, integrate...

• HITS Error Codes

  Comprehensive reference guide for HITS and BPOS system error codes covering billing issues, invoice closing failures, and sales counter problems. Quickly identify error meanings and...

• Merging Vehicles

  Merge multiple vehicles in HITS by selecting them from Vehicle Lookup with CTRL+click, then using the Merge Selected button. All vehicle history combines into your...

• Vehicle History

  Access complete vehicle service history through Vehicle Lookup to review past repairs, maintenance, and declined services. Filter by date range and ticket types to view...

• Adding vehicles to HITS

  Add new vehicles to HITS point-of-sale quickly using the Vehicle Lookup feature. Enter just the license plate number and use CARFAX QuickVIN to auto-populate year,...

• Write-In Vehicle

  Write-in vehicles on sales tickets provide temporary flexibility but won't save to your system for history tracking. To maintain complete vehicle records and service history,...

• How to delete a vehicle

  Remove vehicles from the system through the Vehicles menu's delete function. Previous invoices remain preserved in the system, maintaining complete billing history even after vehicle...

• How to change an owner of vehicle

  Transfer vehicle ownership by selecting the new owner through the Vehicles menu. Vehicle history remains intact while previous invoices stay with the original owner, ensuring...

• How to change a vehicle tag (license plate)

  Change a vehicle's tag number quickly through the Vehicles menu. Enter the new license plate information and save to automatically update both the current tag...