Category: Administration & Utilities

• Blocking Product Numbers from Tirelink Using EPP Records

  Block specific products from appearing on Tirelink for select customers using the EPP feature and price code X assignment. Configure customer templates to apply blocking...

• Bookkeeping – Credit Management Overview

  Configure credit management to flag past-due customers and require management approval before sales proceed. Set allowable days past due globally or per customer, control work...

• Corporate System Settings

  Configure store-specific HITS operations through the Corporate System file's customizable fields. Critical online fields require Technical Support guidance to prevent system disruptions. Changes require re-login...

• Create Follow-Up Ticket During Ticket Closing

  To create a Follow-Up Ticket, close the ticket using Close Only or Close & Print, check Create Follow-Up Ticket, set the follow-up date, and click...

• Flagging Time

  Flag time credits technicians with standardized hours for completed services, regardless of actual time spent. Configure flag times for consistent services like oil changes (0.5...

• Mapping an AMI Dealer in HITS

  Add dealerships to your AMI portal through HITS's dealer mapping interface. Navigate to Administration & Utilities, enter the dealer number and customer account, then save...

• ROA Department Types

  Configure department types for credit and debit memos in Accounts Receivable to improve transaction categorization and reporting accuracy. Set up custom ROA codes through Corporate...

• Shop Supplies

  Shop Supply fees automatically calculate percentage-based charges on customer tickets to cover unbilled consumables like fluids and rags. Configure different rates by department, set minimum/maximum...

• Store View/Edit Default Settings

  Configure default behaviors across HITS BPOS screens from invoice displays to customer lookups through the View/Edit Default Settings menu. Set preferences at corporate or individual...

• Synchronize Package Pricing to Inventory

  Package prices in HITS don't update automatically — when inventory costs change, the system flags affected line items so managers can decide what to adjust....

• Time Clock – How It Works

  Manage employee time tracking with HITS Time Clock module's flexible shared/unshared workstation modes and granular permission controls. Track hours, approve timesheets, calculate overtime automatically, and...

• Transferring Tag to New Vehicle

  Transferring an existing tag to a new vehicle requires temporarily renaming the old tag to avoid duplicate conflicts in the system. Set the old vehicle...

• Importing data into HITS Point-of-Sale (New Client Data Conversion #2) Copy

  Import customer, vehicle, inventory, and transaction data from existing POS systems into HITS using structured Excel templates. Preserve relationships between customers, vehicles, and repair orders...

• Importing data into HITS Point-of-Sale (New Client Data Conversion #1)

  Migrate customer, vendor, inventory, and financial data into HITS point-of-sale using Excel templates with predefined schemas. Import A/R balances, invoice history, and product information while...

• Product # Change Utility

  Update single or multiple product numbers in HITS using the Product Number Change Utility. Choose to retain old SKUs in MFG or Alternate fields while...

• SMTP Email Services

  SMTP configuration ensures reliable email delivery when integrated with HITS by Andreoli software. Configure server settings, authentication credentials, and understand service-specific rate limits to prevent...

• Target Percentage Price Change Utility (HITS)

  Update pricing factors and selling prices across multiple price levels using the Target Percentage/Price Change utility. Apply custom factors, set rounding rules, and preview changes...

• Store Dates in HITS

  HITS enables multiple store days to remain open simultaneously, allowing flexible transaction management across different dates. Transactions can be backdated or future-dated as needed, though...

• Adding Technicians into the system (setup)

  Technician codes in HITS enable shops to track work performed by individual technicians for accountability, compensation, and efficiency monitoring. Configure technicians through Admin & Utilities...

• Adding Salesreps into the system (setup)

  Configure salesrep codes in HITS to track sales performance across invoices, items, and customer accounts. Set up reps through Admin & Utilities, assign them to...